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My synaptics pointing device stopped working. What is causing the problem ?

0 votes
asked Jul 3, 2012 by hyacinth (120 points)
edited Jul 3, 2012 by Andrew Constandache

My synaptics pointing device driver always stops working. May I know how to fix this problem?? I am thinking of downloading the sofware back on.

2 Answers

0 votes
answered Jul 3, 2012 by Andrew Constandache (100,330 points)

Your problem may consist in software incompatibility, file deletion, malware or bad/wrong installation. You should go to Control Panel > System > Device Manager > Mice & Other devices > Right click on your Synaptics device and Uninstall. If the proper drivers are installed the system should reinstall it after you reboot your computer.

Also, may I know what laptop/computer model you have? I should be able to find a new driver or provide the original one for your device.

0 votes
answered Oct 1, 2013

I have the same problem; except I use a Targus Wireless mouse that had the Synaptics program in place and its stopped working. I have an Acer laptop Model Aspire 7730Z.

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