Search queries show no result at all.

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asked by about Encarta World English Dictionary
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Up until recently, I was able to quickly access the Encarta Dictionary in both Microsoft Word & Microsoft Office Outlook by clicking on the "Look UP" facility in the Spell Check Research application. Now, for some unknown reason, when I select the Encarta Dictionary U.K., it indicates that it is searching but nothing comes up. Can you please provide the link I should go to correct the problem, or do you have any other suggestions in this regard? I find having quick reference to the dictionary essential for my work. My OS is Windows XP Professional (SP). Any help you can provide will be appreciated.

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No avatar answered by (329k points)
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Encarta World English Dictionary offers you an the Advanced Search module that can be used. If you have trouble using search, access this module and perform the search. If the results are missing, it means the search database is messed up and the only way to fix is it is through re-install or repair. Try to attempt a repair first from Control panel > Add or Remove Programs. It it's still not working, re-install the product.

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