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Updated info won't save to the Care BND.

0 votes
asked by about Care Memory Band e-Manager
edited by

I have the Care Band e-Manager loaded to my computer, and keep updating my information, but when I go to save the date to the Care Band it doesn't show up as a device to update to. What do I do?

1 Answer

0 votes
answered by (309k points)
edited by

If the software is installed on your computer, try closing it if it's opened and then right clicking the executable file. Choose Run as Administrator and then attempt to save the data again. It appears the software was launched without Administrator access and because of that, the software didn't have the necessary rights to save the changes.

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