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Scan failed: "unrecognized file type". Can you help me with this error?

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asked by about Handbrake
edited by

I've been trying to work out how to fix this problem for nearly a month now. As the title tells, whenever I drag a video file to Handbrake, it comes up with Scan failed: unrecognized file type. I realize this is because Handbrake doesn't support certain file types. However I tried MP4, AVI, ASF which are one the most common file types. I'd really be glad if I could get help on this problem and maybe get some file types that Handbrake supports?

1 Answer

0 votes
answered by (329k points)
edited by

Handbrake supports most common audio and video files, however, open source applications usually contains bugs. My advice is to try to close the application and then open it again with Administrator access then drag the file or use the File > Open. This could also be a small bug while using drag and drop, because as I've said earlier, the application supports most common file types including the ones you've already tried.

Additionally, re-install the product and obtain the Combined Community Codec Pack Free through the application's page on Software Informer and the program will use the 3rd party codecs instead of the ones deployed with the main application.

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