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Microsoft Excel add-in is missing after installation.

0 votes
asked by about Audit Express
edited by

I have installed Audit Express on a new computer following the instructions given. However the add-in for Microsoft Word and Excel is missing when I open the AE files.

1 Answer

0 votes
answered by (236k points)

There are two causes for this error:

  1. The application wasn't installed with Administrator rights and the programs where the add-in was needed to be installed were opened.
  2. The add-in is not compatible with the version of Word and Excel installed in your computer.

I would like to recommend to re-install the software but make sure the Word and Excel applications are closed.

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