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OTA update is wrong.

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I got OTA update for my A850, but when I try to install it, the phone says that the packet is not correct. It has happened about 20 times. What's next?

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answered by (329k points)

There is an error with their update and you should address it to their support team. The fix won't come in a day or two but at least you'll notify them about the error. However, from your side you can perform a factory reset operation then update the firmware via the OTA. It's also possible that the cause of the error comes from your phone (root, system modification, etc).

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