First time here? Check out the FAQ!
x

The SKM window says that 'Device is not connected'

0 votes
asked by about SKM
edited by

I have connected my phone (Samsung Galaxy S4 mini) via USB, checked USB Debugging to be on and run the USB server on my PC (with Windows 7), but nothing is happening on SKM. The AutoPlay menu for my phone is coming up but that's all, I don't know what's going wrong.

1 Answer

0 votes
answered by (329k points)
edited by

If it says that the device is not connected, it means the phone is either missing its drivers or the application is not compatible with your phone. First download Kies, the official application for Samsung phones, and install the tool because it also contains the necessary drivers for your phone. After it's installed, connect the phone and attempt a new connection to the SKM. If it still doesn't work, then the application is not compatible with your phone.

Your answer

Your name to display (optional):
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:
To avoid this verification in future, please log in or register
...