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Printer dialog box being printed.

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asked by about Gene Profiler
edited by

Our lab just updated our computers to Windows 7. When we print our gel images the printer dialog box is being printed as well. This was not a problem when we were using XP. Has anyone found a patch or a way to fix this? Also does anyone know if there is any support for GeneProfiler anymore or if there is someone who sells dongles?

1 Answer

0 votes
answered by (236k points)

This is a problem with the application as the printer box should disappear once you have clicked Print. Access the settings of the application and disable any Always on Top. Most likely this is the settings that needs to be configured to get rid of the printing window. Additionally, set the compatibility of the application to Windows XP. Go to executable application and right click it then select Properties > Compatibility > Windows XP Service Pack 3. Accept the changes, launch the software again and initiate a printing operation.

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