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Printer is on but the message displays it as being offline.

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My printer is plugged in and the green light is on but I keep getting the offline message. What should I do?

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This is just a Windows setting. Go to Start > Control Panel and use the Search function to look for Printers category. Access the category and identify your printer (if you have many) then right click it and uncheck the Offline setting. Do it again and select it as being the default printer and it should work.

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