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Troubleshooting printing problems.

0 votes
asked by about HP Deskjet 2050 J510 series
edited by

I have an error message on a file that is in the print queue. Don't know where the file came from : mhtml:mid://00000073/. I cannot delete it and I can't print anything. I bought this printer a year ago.

1 Answer

0 votes
answered by (194k points)
edited by

The easiest way to reset the Print Spooler is through the services menu. Go to Start > Run > services.msc then right click the Print Spooler and right click it. Use Restart and the file should start printing or it will give you a "not found" error.

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