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Scans appear red in color.

0 votes
asked by about SmartWorks MFP
edited by

When I scan blueprints (we just recently had this serviced, so it was working just fine), the ones that are a little yellowed come out appearing very reddish in the background. Can you help me to get them to scan true to color?

1 Answer

0 votes
answered by (264k points)

Try to print a test page before attempting other print operations because there is the possibility the printer isn't calibrated properly. Use the main software of the application and calibrate it using the options found in the Maintenance menu. Once the calibration is complete, print another test page and make sure everything is right. Additionally, the printing heads may be faulty.

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