In order to fix the issue, press Windows + R key combination, type devmgmt.msc and click OK. Expand the Disk Drives list, right-click on the driver and select Uninstall. After that, reboot your computer, press Scan for hardware changes icon from Device Manager and wait for Windows to retrieve the drivers.
Also, go to Start, type regedit and open the utility. Navigate to HKEY-LOCAL-MACHINE > SYSTEM > CurrentControlSet > Control > Class > {4D36E965-E325-11CE-BFC1-08002BE10318} and delete the UpperFilters and LowerFilters from the right pane.
If this doesn't help, you can transfer the photos to your computer directly using the USB cable. All you need to do is to connect the device to your PC, to open the camera drive from Computer and to transfer the files.
