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Can't see the pop-ups on my desktop.

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We have installed the last version of the Alerter (1104). It runs when Windows starts. But I can not see the automatic pop-ups on my desktop when somebody registers an appointment online. What is happening?

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answered by (329k points)

The Alerter (1104) connects to another system which means you will have to check the connection. Open the application and access the configuration options. If I am correct, the application should allow you to configure server connection since it's a 3rd party application that reads notifications from somewhere else. Secondly, add the software to Window Firewall's exclusion list. It's also possible the problems are caused by firewall.

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