The black print is smeared and distorted but the color ink works fine

Question

While printing the black print is always smeared and distorted. The color ink works fine. How can I fix it?

Answer 1

It's possible that the black cartridge either malfunctions or is de-calibrated. To fix it, I recommend performing an alignment operation. To do this, access the HP Support page and use the instructional video to get this fixed. Additionally, click the links in the right list to see other troubleshooting information.