Windows Mac Forum
Ask a Question

The printer is not working properly after I changed the ink.

0 votes
asked by about HP Officejet All-In-One Series
edited by

Since I changed the ink for my printer, every time I want to scan, it gives me the ! mark and I can't scan. What can I do?

1 Answer

0 votes
No avatar answered by (132k points)

In order to fix the issue, unplug the power cable from the printer, wait around 20 seconds, press and hold simultaneously # and 3 and plug in the cable again. If you're using a newer HP printer with a touch-screen display, press the enter image description here icon, open the Tools menu and tap the Restore Factory Defaults option. If you still have issues, I suggest you contact HP Support team.

Your answer

Your name to display (optional):
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:
To avoid this verification in future, please log in or register
Copyright © 2025, Informer Technologies, Inc.
...