Unwanted files found after formatting.

Question

After using the program, I found an enormous amount of files that cannot be deleted, but they do not occupy space, because the system says that only 780 MB of 128 GB are free. All the names use unwanted characters and Chinese characters. How can I manage the problem? I use a Sony SVZ1311S8EX PC with Wuindows 7 on 64-bit OS.

Answer 1

Usually, in case of any media used for data storage, you will not be able to use the entire space because the media needs a little space for drivers and other services. However, these files should be hidden. In this case, I recommend you to download Malwarebytes and perform a complete scan of your memory stick. The files that you mentioned might be created by a virus or malware. If the scanning process doesn't reveal anything, the files are needed by the memory card and there will be nothing that you can do.