If Chrysler Star Parts program is being blocked by your antivirus software, you need to add it to the exception list. Depending on the antivirus program that you are using, this is done differently. To find a tutorial for your program, you can use Google.
To add a program to the exception list of Windows Firewall, you need to go to Start > Control Panel > Windows Firewall > Allow a program or feature through Windows Firewall (this option can be found on the left side of the window). Click on Change Settings button (input the Administrator password if needed) allow the program for Home or Public networks and click OK.