If you can't use all features of the program, I suggest you remove the utility from your computer (Control Panel > Uninstall a program), run CCleaner to make sure that there are no leftover registry keys in your system and install it again. This should fix it. If not, use
+49(0)391 2514666 /
+49(0)391 5051491 phone numbers or
firstname.lastname@example.org email address to contact the Support team.