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Can't download or updates apps.

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I'm continuously receiving an error or timed out error. Not even apps are getting updated. My mobile is Alcatel One Touch Glory 2T 4005D. Can you help me?

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answered by (194k points)

If you can't download or update the apps on your phone, then a factory reset needs to be done. Before that, go to Settings > Applications manager > All. Locate Google Play Store and Services and clear the data and cache. Reboot the phone and try to download or update again.

To factory reset the phone, go to Settings > Security > Reset phone.

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