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Customizing Plus for Husqvarna Viking dongle stopped working.

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asked by about VIP Digitizing
edited by

Keep getting message that dongle is not attached when it is. Why is this happening? I am using Windows XP which I have had no problem with before.

1 Answer

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answered by (194k points)
edited by

This error could be caused by your USB/Serial ports. Try to switch the dongle to another port and if the drivers are installed Windows will also re-install the drivers. This solution can work very effectively when you experience such errors. Alternatively, the dongle may be faulty, which would mean that it needs to be replaced with a working one. You might need to contact the company that develops the application to get further information.

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