My computer does not recognize the printer.

0 votes
asked by
edited by

My computer does not recognize the printer. I have checked the connection on both devices and used the USB cable which came with the printer. How can I solve this?

1 Answer

0 votes
No avatar answered by (77.9k points)

It's not enough to connect the printer to your PC in order to establish a connection between those two. It's imperative to install the printer's driver. The driver is a short program that gives instruction to the operating system on how to manage the printer. This can be found on the CD that came with the device. After you installed the driver, you should be able to use the printer.

Your answer

Your name to display (optional):
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:
To avoid this verification in future, please log in or register
...