First time here? Check out the FAQ!
x

My Fitbit is not syncing with my PC.

0 votes
asked by
edited by

My Fitbit is not syncing with my PC. It tells me to go to the main menu, but I cannot find the main menu. Can you help?

1 Answer

0 votes
answered by (132k points)

In order to navigate to the main menu, you need to click the Main Menu expression (enter image description here). If it doesn't work, download and install the latest version of Fitbit Connect software from the official web page, connect the Fitbit device to your computer using the USB cable and try again to sync using the green Sync Now button. If it doesn't work, configure your Windows Firewall and security program to allow the connection and navigate to Start > Control Panel > Hardware and Sound > Device Manager. Expand the Universal Serial Bus controllers list, right-click on the driver and select Uninstall. Reboot your computer, connect the device using its USB cable and press Scan for hardware changes icon from Device Manager. If it still doesn't work, I suggest you contact the developer.

Your answer

Your name to display (optional):
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:
To avoid this verification in future, please log in or register
...