First time here? Check out the FAQ!

Recover data from MS Surface RT that won't start.

0 votes
asked by
edited by

How to recover 50 GB of photos and videos from an MS Surface RT 64 GB tablet PC that is not loading the OS and shuts down after circa 5 seconds?

1 Answer

0 votes
answered by (77.9k points)
edited by

It seems that the only viable option for you is to Refresh your OS. If the Windows isn't loading you need to create a USB recovery drive and use that. The Refresh process will reinstall your OS, but all your photos, music, applications and other personal data files will be kept. You can visit the following official website in order to obtain a tutorial on how to create a recovery USB drive.

Your answer

Your name to display (optional):
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:
To avoid this verification in future, please log in or register