The program is fully compatible with Windows 7. Your problem may have other causes. First you need to make sure that you have correctly connected your microphone/headsets to the computer. Also, make sure that you have installed the latest version of the audio driver and the headsets driver (if one is required). Also, you can update the software to the latest version available. By doing this, some compatibility issues might be solved. To do that, you can visit Software Informer's application web page to obtain a download link for the latest version or visit the following official website.
I suggest you try visiting the following FAQ web page for more information regarding the software.