In order to fix the issue, I recommend you uninstall the drivers of your card reader and then install them again. Press Windows + R key combination, type devmgmt.msc and click OK. Look for the card reader driver, right-click on its icon and select Uninstall. Reboot the PC, connect the device to your computer, press Scan for hardware changes icon from Device Manager and reinstall the drivers. Also, uninstall and then reinstall the software that came with the card reader. If the issue persists, you will need to contact the manufacturer of your device.