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Scanning from document feeder.

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asked by about HP LaserJet Pro MFP M521
edited by

When scanning a document with multiple pages through the ADF (Automatic Document Feeder), only one page is showed as the total scanned for the document even if multiple pages were fed. How can I fix this?

1 Answer

0 votes
answered by (80k points)
edited by

This issue can be caused by several things. Before you try something else, try to turn OFF your device and disconnect it from the power supply. After a few minutes turn it back ON and try again. Also, you can try to check if you made the proper settings in order to scan multiple pages using ADF. For more information about this matter and additional support, check the following forum 1 and forum 2 where this problem has already been discussed.

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