First time here? Check out the FAQ!

My Biometric sensor makes me scan fingerprint many times before allowing access.

0 votes
asked by
edited by

I may lose access to my computer at some point because it takes many tries before the "Validity Sensors Inc." Fingerprint scanner will recognize my print. How can I fix this issue before my laptop locks me out forever?

1 Answer

0 votes
answered by (264k points)
edited by

I know it might sound strange, but you should try to assign fingerprints from other fingers as well because even a simple irregularity on the main one will provide a wrong reading. Try removing the fingerprints and choose other fingers, then try to log in again. If you experience the same behavior, then it's a problem with the software or with the hardware device that reads the fingerprints.

I would recommend a re-installation of the driver or the software, then try again.

Your answer

Your name to display (optional):
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:
To avoid this verification in future, please log in or register