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Why are messages marked as SPAM going to my personal folder instead of Norton Spam folder?

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edited by

Why are messages marked as SPAM going to my personal folder instead of Norton Spam folder?

2 Answers

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answered by (2.7k points)

Seems like you mark 'em for your mail server, not for Norton.

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answered by (309k points)
edited by

It depends on the mail service you're using. It seems that either the mail server is configured wrong or you're doing amiss. The easy fix is to select those mails individually and move them to the Norton Spam folder manually.

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