If your serial number doesn't get recognize when inputted, you might encounter a problem with the registration server. On the Internet, there is no information about the manufacturer of the devices that you mentioned. In this matter, there isn't much that you can do. I suggest that you use Google to find another source from where you can download the mouse driver, and install that without any additional software. This way, you will be able to use the mouse even if you can't install the program that came with it.
In this matter, you can always look for the manufacturer's contact information. You can do this on the disk that came with your devices. This is advised, because you will be able to contact it directly, and possibly obtain a solution for this problem.