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Black screen in Windows Media Player.

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asked by (120 points)
edited by

When I try to play a video in Windows Media Player, all I get is voice and black screen. What's the problem? My graphic card is Radeon HD 6400 series.

2 Answers

0 votes
answered by (193k points)
edited by

The problem is that you're missing a video codec. As Windows Media Player lacks codecs for known video formats, you need to install some codecs before you play the files. Combined Community Codec Pack is more than enough to play all known video files. Download and install the package and perform extra configuration, if you have the knowledge else you can use the default method. Close and restart Windows Media Player then you can watch your video files.

0 votes
answered by (2.9k points)

You need to install some codecs before you play the files. Why not using VLC or other media player, they are all free. You can try other player. I have used VLC and now using Macgo Blu-ray Player. They both work well for me. You can download here:

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