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Hi, I downloaded your software on an iMac and Macbook Air. On both it crashes after starting. What is the problem? Please help. Hank

0 votes
asked by (120 points)

Hi,
I downloaded your software on an iMac and Macbook Air. On both it crashes after starting. What is the problem?
Please help.
Hank

1 Answer

0 votes
answered by (640 points)

Hello.

Just to make sure: saying 'your software' you imply the Mac Informer client app, right? What OS are your machines running on? Does the app return any error messages upon crashing?

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