It is not possible to get a film out of the Camcorder via USB (Windows does not recognize the GS500 device). Can you help me, please?
According to official website of your Panasonic camcorder, the SweetMovieLife application is not compatible with Windows 8. This means that you have to find another solution in order to transfer your video files from camcorder to the PC. You can find more information about this matter on the following forum page.