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Don't know the location of scanned files.

0 votes
asked by (120 points) about HP Photosmart Plus B209a-m All-in-One Driver Rel. 6
edited by

I scan only using the computer, but I can't identify where a scanned document is saved. After scanning, I can't find the DOC files. How to fix this?

1 Answer

0 votes
answered by (77.9k points)

If you are using the HP Photosmart Software to scan your files, you should be able to change / view the default location where the scanned files are stored. To do this, open the HP Solution Center > Settings > Scan settings. You should find an option there that is related to location of scanned files. You should check that location to find your files, or change it to an easier to reach location (your Desktop for example).

If you are not using the default program to scan your files, you can download it from the following support website.

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