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I get an error when I try to run the ID software. It says "Guardant key not detected". What does that mean?

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asked by about IDCM Image Capture Basic
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I get an error when I try to run the ID software. It says "Guardant key not detected". What does that mean?

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No avatar answered by (329k points)

Try to install another version of the product which does not require Guardant key to be installed. You can download one from the official website. Make sure that the download does not have guardant added to installation.

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