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My printer prints the same files over and over.

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asked by about Printer Pro Desktop
edited by

Printer Pro stopped working so I reinstalled it on my desktop. Now, it continues to print the same files over and over. When I delete the files from my Printer Queue, they reappear and the printer starts printing again. Can you help?

1 Answer

0 votes
answered by (193k points)
edited by

In order to fix the issue, go to Start > Control Panel > Administrative tools > Services, locate the Print spooler entry and click Stop. After that, navigate to (C:) > Windows > System32 > spool > PRINTERS and delete all files from that folder. Go again to Services and restart the Print spooler service. Next, unplug your printer, wait for 1-2 minutes, plug it again and turn it on.

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