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Problems with the CD writer.

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asked by about HP Update
edited by

I have an HP Pavilion A6234X desktop computer. The LightScribe DVD SuperMulti Drive/CD Writer that came with the computer has stopped working. I have tried to update the driver several times, uninstalled it twice and the computer tried to re-install it twice, but it is not recognized by my system. Is there a fix for that from HP, or must it be replaced? If it does need replacing do you have them in stock? Is there an external one available?

1 Answer

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answered by (80k points)
edited by

You don't need to replace your device if it stopped working. There are ways to fix this problem. In this matter, you need to visit the manufacturer's official website. From there, choose your operating system that you are currently using. This must be done to overcome compatibility errors. After you've done this, download the latest version of the driver for LightScribe. After you install this, your problem should be fixed.

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