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Problem while running the application.

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asked by (120 points) about ELOS Franquia Prepara
retagged by

Is someone else having problem with Elos System? I'm from Prepara Cursos Profissionalizantes (Penha) and here, we can't access the program since Wednesday morning. The application opens with a message that says "Windows can't open this application, we're searching for the error" and then Elos closes with error. Can you help us? We are using Windows XP. Is this the cause why this behavior is encountered?

1 Answer

0 votes
answered by (80k points)
edited by

According to its official website, you need to have Microsoft .NET Framework 4 Client Profile and Windows Installer 3.1 installed to run it. It seems that Net Framework can only be installed on Windows XP with SP3. If you don't have this update installed, probably you should get it and try to run the application again. This might cause the behavior mentioned.

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