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How can I get a new license file for MapInfo MapX?

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asked by (120 points) about MapInfo MapX
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I want to transfer MapInfo MapX on my new computer. How can I get a new license file?

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answered by (193k points)
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You don't need a new license file to activate the product on your new computer, because you can transfer it directly from the old one. Before transferring the MapInfo license you need to transfer Discover/Engage server key. For this purpose, install the product on your new computer and launch it. Select the Activate option and note down the provided Hardware ID. Open the software on the old PC and go to the Discover Licensing Transfer, type the Hardware ID of the destination computer and note the Activation Code. Input the code in the provided field from your new computer and follow the instructions. For further details, go to Discover > Discover Help > Help menu.

After that, install the MapInfo MapX software on your new computer and make sure you're using the correct Serial Number and Activation Code. After the process is finished, run the software on the original PC and go to Help > Licensing > Transfer License. Click Yes, select the Automatic option, click Next and follow the instructions. On the new computer launch the software, select Activate Now click Next and follow the on-screen steps. If you have any issues, you can use software.support@pb.com email address to get in touch with the Support Team.

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