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I can't use it due to an Encryption Lock error.

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asked by (120 points) about Quantum Magnetic Resonance Analyzer
edited by

After the installation of this software, I'm getting an error message saying "Can not find your Encryption Lock, please insert into". What can I do?

2 Answers

0 votes
answered by (132k points)

In order to solve the issue, uninstall the application, temporarily disable the security program, reinstall the software and add it to antivirus trust list. After that, right-click on the Quantum Magnetic Resonance Analyzer launcher and select Run as Administrator option. Check the official web page for further details.

0 votes
answered by

you have to use the white flashdisk that they has been given to you..
that flashdisk has a password for the encryption lock..
that's why the command says "please insert"
so, make sure to insert that flashdisk when you open the application :)

asked May 5, 2016 by NHAT CHINH
edited May 13, 2016 by
How can I buy a flashdisk again?

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