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I can't install the software on Windows 7 do to a run-time error.

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asked by (150 points) about ExCus
edited by

I can't install the software on Windows 7 do to a run-time error. Can you help?

1 Answer

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answered by (193k points)

You receive this error because the application is either not compatible with your system or you're not using an Administrator account. First thing you should do is to right-click the application installer and select Run as Administrator option. If it doesn't work, right-click again on the installation package, select Properties and go to Compatibility tab. Check the Run this program in compatibility mode for box and select a compatible operating system from the drop-down list. Click Apply, OK and then try to run the software using Administrator rights.

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