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Files can't open after a new registration.

0 votes
asked by (120 points) about TrueSuite Access Manager
edited by

I've using this software for starting my Toshiba computer and to protect my photofiles. A few months ago, the program asked me again for a registration of my fingerprints. After the registration, the photofiles (and other) will not open again. How to solve this problem?

1 Answer

0 votes
answered by (329k points)
edited by

You will actually need to re-register your fingerprint, then disable the application completely and reinstall it. Make sure to remove the lock of your files or you will become locked forever.

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