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Change the access fingerprint.

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asked by about TrueSuite Access Manager
edited by

My laptop used to belong to someone else and has their finger prints saved in it. Is there a way I can access the program without a valid fingerprint so I can change the current fingerprint to mine?

1 Answer

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answered by (77.9k points)

The only way to access the computer in order to change the fingerprint, is to boot your PC to Safe Mode. This can be done by restarting the computer and pressing F8 key right before the Windows logo appearance. After you entered Safe Mode, Uninstall the product by going to Start > Control Panel > Programs and features (Add/Remove programs for Windows XP) select the application and hit uninstall. The next step is to download and install the application again. You can download the tool by going to the manufacturer's official website and search for your product. After it is installed, you should be able to set up your own fingerprint.

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