TaxFreeway printing problem.

Question

Each time I attempt to print my file there is a message that comes up saying "Can't find Dividebd1" or "Can't find chart2". Can you help me?

Answer 1

Firstly, you need to know that the Print feature is not enabled if the product is not activated:

You can use it to create your files, but you can't print them. If the product is activated, remove it from your computer, install it again, import the .x10 files you want to print and press the Print button from the File menu. If you still have issues, use the Contact Us page to get in touch with the support team.