The software is not opening after I installed the upgrade.

0 votes
asked by about Roxio Creator
edited by

I installed the upgrade from the website and the software is not opening anymore. I get the Roxio logo and then nothing. What can I do?

1 Answer

0 votes
No avatar answered by (193k points)

You can't open the software, because the upgrade that you installed may not be compatible with your version of Roxio Creator or it is not installed correctly. In order to solve the issue, remove the software (Control Panel > Uninstall the program), run a registry cleaner from Software Informer database and install it again. After that, navigate to Roxio Software Updates page and download and install the files for your version of Roxio Creator. This should fix it. If not, use 1-877-582-6735 phone number to get in touch with the Support team.

Your answer

Your name to display (optional):
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:
To avoid this verification in future, please log in or register
...