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Sonic cannot find the update manager for Roxio.

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asked by about Roxio RecordNow Data
edited by

I keep getting a persistent info box on my screen telling me that it cannot find the update manager. The problem is that this message freezes my computer up so that I cannot use it. I eventually manage to close the info box, but it reappears again several minutes later. How do I resolve this problem?

1 Answer

0 votes
answered by (236k points)

You encounter this issue because the application is configured to look for updates and it seems that the update module is broken. Start the application, then access its configuration options and manually uncheck the option related to update checking. Once you deactivate this, the application should work normally.

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