In order to solve the issue, make sure that your security program and Windows Firewall doesn't block the Crypto PC TV RADIO TUNER IV software. Also, press Windows + R key combination, type devmgmt.msc and click OK. Locate the Crypto device, select its driver and press the Delete key. After that, reboot your PC, press Scan for hardware changes icon from Device Manager and wait Windows to retrieve the drivers. If the problem persists, try uninstalling the application and then installing it again.