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Paper keeps jamming when I hit "Print".

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asked by (120 points) about HP Officejet 6500 E709 Series
edited by

Paper keeps jamming when I hit "Print". What to do?

1 Answer

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answered by (236k points)

Stop all the printing, and put the printer in the maintenance mode. Wait for the cartridges to align properly, pull them out gently and then lower the cover and print something. It will say that you don't have the cartridges installed. The printer will perform various operations regarding the carriage. This is a way to fix it. Put the cartridges back gently and then print again. If you still encounter issues, you will need to take the printer to service repair because this could indicate it's a hardware error.

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