No, there isn't a support department available, because Pando Networks, the application developer, is out of business. In order to solve the Pando problems, try uninstalling the application and then installing it again. Also, as an alternative, you can use other file sharing utilities like FrostWire, 4shared Desktop, or Blubster. All of them are free of charge, easy to use and have the same main features like Pando application.
