You can visit Software Informer review page of the product in order to obtain to the official download of the application. Click the green Download button, save the file to your computer and install the utility fallowing the on-screen steps. After that, press Windows + R key combination, type devmgmt.msc and click OK. Locate your Creative Sound Blaster Audigy device, right-click on its driver and press Uninstall. Reboot your computer, make sure that the audio device is connected and download and install the latest drivers from the official web page. If you still have issues, use the contact form from the Creative website to get in touch with the support team.