This error is known to appear when using some ATI and NVIDIA series 8, 9, and Quadro video chipsets. To fix it, download the tool provided by the developpers by visiting the following link:
ftp://ftp.freedomscientific.com/users/hj/private/WebFiles/KnowledgeBase/VideoFix.zip
If this doesn't work, you can check the following web page and follow the instruction provided in order to manually fix the problem.